Incident Response Planning And Playbooks
Prepare Today | Respond Confidently Tomorrow
At IRG, we pride ourselves on building robust, actionable Incident Response (IR) playbooks aligned to your technology, team and compliance demands—ensuring clarity and speed when a breach occurs
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Why Your Organisation Needs Incident Response Playbooks
Clarity – Detailed, step-by-step IR playbooks eliminate confusion during incidents, empowering your team with defined roles, checklists, and communication flows
Custom-Fit to Your Environment – Unlike generic templates, IRG builds personalised playbooks that reflect your infrastructure, vendor dependencies, and stakeholder groups
Aligned to Standards & Regulations – Fully compliant with ISO 27001, NIS2, GDPR, and the UK’s Resilience Bill; created using IR best practices such as NIST/ ISO incident frameworks
Integrated into IR & TTX Services – Playbooks feed into live incident response activities and tabletop exercises for validation and refinement
Integrated into IR & TTX Services – Playbooks feed into live incident response activities and tabletop exercises for validation and refinement
Integrated into IR & TTX Services – Playbooks feed into live incident response activities and tabletop exercises for validation and refinement
Our IR Planning & Playbook Process
Discovery & Mapping - Conduct structured interviews and systems review to identify critical assets, IR roles, stakeholder groups (IT, legal, PR, exec sponsorship)
Gap Analysis - Compare existing IR plans against ISO 27001 Annex A.16, SANS, and NCSC standards to identify gaps in roles, communication paths, escalation timing, evidence preservation, and post-incident reporting
Playbook Development - Create templated modules covering:
- Ransomware
- Malware Infection
- Data Breach / Exfiltration
- Phishing & BEC
- Insider Threat
- Third-party / Supply-chain incident
- Service Outage / Cloud compromise
Visual Response Flowcharts - Easy-to-follow flowcharts with decision nodes and responsibility overlap, making quick IR action intuitive—even under pressure
Stakeholder Communication Plans - Pre-drafted internal and external notification templates, including press releases, data-subject notices, stakeholder updates, and regulator/insurance reports.
Review & Customisation Workshop - Facilitate a half-day workshop tailored to your team walk through playbooks, gather input, and adapt live using IRG expertise
Benefits of Working with IRG
- ✅ Structured, Repeatable Response – IR acceleration under crisis.
- ✅ Role-Clarity & Accountability – Eliminate uncertainty in tasks, escalation, decision points.
- ✅ Audit-Ready Documentation – Demonstratable compliance to ISO 27001, NIS2, GDPR.
- ✅ Ease of Update & Ownership – Fully editable, version-controlled based on environment change.
- ✅ Embedded Practice in TTX – Validate and improve playbooks during tabletop exercises.
Who Should Consider This Service?
- Organisations preparing for ISO 27001 or NIS2 certification.
- Those looking to professionalise IR documentation, workflows, communications, and audit readiness.
- Any critical-sector business wanting to define roles and simplify crisis response for execs, IT, legal, PR, and SOC teams.
Need a Tailored IR Playbook?
Ensure your team is ready before an incident. Let IRG build and hand over a response plan tailored to your organisation
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Email: enquiries@incidentresponsegroup.com
Tel: 01615524211